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Contact Us

We're here to help. Whether you have a question about an order, a product, sizing, shipping, or a return, our team is happy to assist.

Get in Touch

Email: support@vyser-eyewear.com

For the fastest help, please include your order number and a short description of your request. If your message is about a damaged, defective, or incorrect item, attaching clear photos helps us resolve it faster.

Response Time

We aim to respond to all inquiries within 1–2 business days (Monday–Friday, excluding weekends and holidays). During sales, launches, or peak periods, replies may take slightly longer — thank you for your patience.

Common Requests

Order status or tracking — include your order number and we'll look into it.
Returns or exchanges — see our Refund & Return Policy for eligibility, then email us to start.
Shipping questions — see our Shipping Policy for processing and delivery estimates.
Product or fit questions — tell us the model you're interested in and we'll advise.